Please make sur to follow the tracking number we gave you in your email "Your order is on its way" or in your account.
Due to high demands during promotional seasons (sales, Black Friday, Christmas...), orders can be running late because of the courrier services. As long as your link show it is on its way, please do not panic.
If you have not seen any changes for more than 10 days, please contact our team and we will try to help : FR, EU, US.