If your order has not yet been processed by our warehouse it may still be possible to cancel it and to issue you with a refund.
Please contact us as quickly as possible:
French resident here
European resident here
US resident here or call US customer service at +1 415-829-8645
If your order has been processed by our warehouse we will unfortunately not be able to cancel it.
In this case if you no longer wish to keep the articles you have ordered, you can return them by downloading and printing the return label available on your account ateliercologne.com